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Troubleshooting

SymptomCheckAction
App fails to installOS version / architectureEnsure ctrlX OS V3.6.2; correct arm64/amd64 snap
Config not appliedForgot restartRestart after editing appdata.json
No connectionIP / Port wrongFix IPAddress / IPPort then restart
Wrong PSet behaviorPSet missing or malformedValidate JSON & required fields
Log view brokenAll columns enabledRevert Logbook column layout

Tips:

  • Keep JSON minimal—remove unused fields.
  • Change one PSet parameter at a time and restart.
Image Placeholder

/img/user-guide/logbook-error.png – Example error entry for missing PSet. /img/user-guide/config-diff.png – Before/after config diff.